Microsoft tells Windows, Mac, Android users to turn it “off & on” if OneDrive Search breaks

Microsoft tells Windows, Mac, Android users to turn it “off & on” if OneDrive Search breaks

Home » News » Microsoft tells Windows, Mac, Android users to turn it “off & on” if OneDrive Search breaks
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Final month, Microsoft confirmed that looking on OneDrive was a large number as it will not work when a consumer tried in search of a file utilizing OneDrive’s Search operate. Primarily, looking would return blanks or the recordsdata merely wouldn’t present up, even when you had been positive such a file existed.

Describing the difficulty the corporate said, “Some OneDrive private account customers might discover that search outcomes seem clean or don’t return recordsdata they know exist. Whereas the recordsdata are nonetheless current and accessible, they don’t seem in search outcomes.” The problem was affecting Home windows, Mac, Android, in addition to OneDrive internet, so principally everybody.

What made the issue worse is that no workaround for the bug was offered, one thing which is usually completed by the corporate in case of many different bugs. So when you needed to search out some specific recordsdata urgently, you had been out of luck.

Fortunately, after a couple of week and a half, at the moment, Microsoft says that it has mounted the difficulty thus has closed it. Nonetheless, the corporate understands that such a widespread bug can nonetheless persist for a lot of customers. As such, it has shared a tip for all of the platforms in case such customers are nonetheless experiencing search-related issues. The corporate writes below the entry titled “Search outcomes seem clean or don’t return recordsdata identified to exist”:

Search ought to work as regular now.

When you nonetheless expertise points, please refresh your browser or flip your cellular system off & again on once more.

Thus, Microsoft has really helpful customers to strive the basic troubleshooting trick that could be a common favourite of tech assist groups. Nonetheless, there’s methodology to the insanity and precise the explanation why this works. A restart, which is technically an influence cycle, helps flush out reminiscence leaks, amongst different points, which will have accrued and the OS reloads a identified good configuration. It could actually additionally assist in the case of overheating to chill the {hardware} down momentarily.

Sadly, Microsoft does probably not present every other data concerning the brand new model that fixes the difficulty. The OneDrive launch notes web page is but to be up to date because the final model there’s dated June 23, 2025. Yow will discover the assist article for the difficulty right here on Microsoft’s official web site.

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roosho Senior Engineer (Technical Services)
I am Rakib Raihan RooSho, Jack of all IT Trades. You got it right. Good for nothing. I try a lot of things and fail more than that. That's how I learn. Whenever I succeed, I note that in my cookbook. Eventually, that became my blog. 
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