In our first put up, “The Hope Part,” we shared how early wins with a structured content material set gave us the arrogance to scale. However optimism alone couldn’t carry us via the complexity forward.As we expanded into messy, dense, unstructured go-to-market content material, the cracks confirmed quick. Retrieval high quality slipped. Suggestions loops stalled. Our assumptions in regards to the bot’s capabilities, the pliability of its structure, and the way to tune for relevance started to crumble.This part wasn’t a misstep. It was friction exhibiting us what wasn’t working—and what needed to change earlier than we may transfer ah