If you’re looking for a sure file in your OneDrive storage, however the service simply will not provide the stuff you want, you might be possible experiencing a difficulty that Microsoft has simply confirmed. The corporate up to date the official OneDrive documentation with an inventory of recognized bugs to make clear that the service at present displays issues with the search performance.

In keeping with Microsoft, the bug impacts 4 platforms: Home windows, iOS, Android, and Net (macOS customers are spared). The corporate says that affected customers see black search outcomes, and the storage doesn’t return information that actually exist (don’t blame Microsoft if OneDrive can’t discover the file you unintentionally deleted or renamed). Luckily, information are intact—it’s simply the search that can’t discover them and current them to you.

One other good factor is that the problem doesn’t seem to have an effect on 100% of customers. Microsoft says solely “a subset of customers” expertise the bug. Neowin checked a bunch of programs with private and work OneDrive accounts, and all of them discovered the requested information with none points.

Sadly, in case you are affected, there may be nothing you are able to do at this level. Microsoft made it clear that there are not any workarounds. Subsequently, you’ll have to manually scavenge your OneDrive folders (they will now be coloured!) to seek for the wanted file. Microsoft added that it understands how disruptive this bug could possibly be, and it’s “working with urgency” to resolve the bug as shortly as potential.

You’ll be able to take a look at the record of recognized OneDrive bugs and their potential workarounds within the official assist doc.

In different information about OneDrive frustration, Microsoft not too long ago locked out a consumer who was making an attempt to maneuver a bunch of vital information from previous exhausting drives to OneDrive. Eighteen makes an attempt to resolve the problem led to nothing however automated replies from Microsoft. You’ll be able to learn extra about that wild story right here.