It’s no shock that proper now, Microsoft’s precedence is to maneuver customers onto the New Outlook for Home windows in the event that they have not executed so already. The corporate started default-deployment of the brand new app on contemporary Microsoft 365 programs and in addition made switching between the New app and the traditional app simpler.

On the similar time, the corporate can be attempting to enhance the brand new app because it lately added one more characteristic that can enable individuals to make use of the app with out an web connection, and it additionally blocked extra file varieties to enhance safety.

Maybe as a consequence of this relentless pursuit, the traditional Outlook app has turn out to be fairly susceptible to bugs and points in current instances as Microsoft could also be shedding its focus. For instance, in April, the downloads for Basic Outlook broke and extra lately, this month, the tech big confirmed {that a} main Calendar characteristic improve has damaged the app in a number of other ways. Microsoft has offered workarounds for a number of of the problems so examine this text out if you’re having issues.

And the bugs simply carry on coming as Microsoft earlier right now confirmed that opening emails or beginning a brand new e mail will now crash the applying, and it impacts all channels. The corporate explains:

If you open or begin a brand new e mail, traditional Outlook crashes. This subject happens as a result of Outlook can’t open the Types Library. This subject can happen for Outlook on all Microsoft 365 Workplace channels. The rising instances for this subject are on digital desktop infrastructure (VDI).

Opening a mail on an e mail consumer might be the most typical and fundamental performance a person is anticipated to do, so it’s annoying to see such a bug not getting caught throughout testing. Once more, this maybe signifies that Microsoft’s focus possibly elsewhere in the intervening time.

The corporate has shared the Home windows Occasion Viewer Log for the crash and the problematic OLMAPI32 DLL file is expounded to Microsoft Messaging Utility Programming Interface (MAPI). The problem reminds us of the same OLEAUT32 dll subject repair in our current ReactOS article.

The occasion viewer log notes:

Faulting utility title: OUTLOOK.EXE, model: 16.0.14334.20090, time stamp: 0x683fe030
Faulting module title: OLMAPI32.DLL, model: 16.0.14334.20090, time stamp: 0x683ff910
Exception code: 0xc0000409
Fault offset: 0x00196e1c
Faulting course of id: 0x9100
Faulting utility begin time: 0x01dbdbe04fe54514
Faulting utility path: C:Program Recordsdata (x86)Microsoft OfficerootOffice16OUTLOOK.EXE
Faulting module path: C:Program Recordsdata (x86)Microsoft OfficerootOffice16OLMAPI32.DLL

Fortunately, Microsoft has issued a workaround for the issue because it presently investigates the bug by manually making a FORMS2 folder which ought to exist on the following tackle: C:CustomersAppDataLocalMicrosoftFORMS2.

Microsoft explains:

You might be able to work across the subject by creating the FORMS2 folder. This folder is anticipated to exist at C:CustomersAppDataLocalMicrosoftFORMS2.

To create the folder, please do the next:

1. Shut Outlook and different Workplace functions.
2. Choose Begin > Run and enter the trail %localappdatapercentMicrosoft and choose OK.
3. Within the File Explorer menu, choose New > Folder and title it FORMS2.

You could find the help article for the problem right here on Microsoft’s official web site.