Microsoft is informing Home windows 10 customers publish factum about mounted points with soar lists on the Begin menu. The issue began with KB5052077, which was launched on February 25, 2025, however the firm has solely now acknowledged its existence.

In accordance with a lately revealed publish on the official documentation, Microsoft obtained studies about customers being unable to open jump-lists for apps pinned to the taskbar after putting in KB5052077 or newer. For reference, soar lists are lists of fast actions and up to date information that you could open by right-clicking an app on the taskbar or the Begin menu. Microsoft stated that the problem occurred with apps having current information of their soar lists, like Excel or Phrase.

Microsoft added that the issue was brought on by the rollout of the redesigned account management expertise in Home windows 10’s Begin menu:

This challenge was brought on by a current characteristic rollout that integrates account management experiences within the Begin Menu for customers on Home windows 10 22H2. Account management supplies customers with an simply accessible strategy to handle their accounts and helps them get probably the most worth from their accounts. This rollout started progressively in March 2025 by way of Managed Characteristic Rollout (CFR), which is the method of progressively rolling out new options to suitable gadgets.

The excellent news is that Microsoft had stopped the rollout on April 25, 2025, stopping the additional unfold of the bug and fixing it on affected programs. All Home windows 10 PCs with an energetic web connection routinely obtained the mandatory patches within the background with no motion required from the end-user:

This challenge was resolved by a service change that was rolled out on April 25, 2025. In case you are nonetheless dealing with this challenge, please be certain that your gadget is linked to the web to obtain the automated decision that has been rolled out. After the following reboot, this challenge ought to be resolved.

Lastly, it’s price noting that affected platforms included solely Home windows 10 model 22H2 House and Professional. Home windows 11 was not affected.